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What You Should Know

We design and implement solutions that will work today and adapt readily to the future. Relationship development and commitment to flexibility are the core components of our organizational philosophy.

To maximize the success of each implementation, Crosby has developed a distinct 3-part methodology that begins and ends with a comprehensive consideration of your immediate problems, your resources, and your long-range goals. Our methodology emphasizes listening and understanding first, then analysis and planning, and finally execution.



We engage each client with an ongoing exchange of ideas that promote trust and creativity. We learn how your benefits program actually works and how its parts are related, which enables us to design solutions that best fit your organization and your broader business objectives.


We combine our knowledge about your organization and your benefits program with a solution that will fit your needs. We take into consideration the most recent innovations and likely trends in the benefits industry, including new regulations, legislation, and technologies.


We implement our solution and execute the plan for a seamless integration of your program into your company. We work tirelessly to ensure your project is a success and continue to be available whenever you need our support.

Q & A with Harvey Crosby


It sounds as though the quality of the relationships you form with your clients is critical to your success.

Harvey Crosby:

Meeting difficult challenges requires strong collaborative relationships. We work hard to build relationships based on mutual trust and openness.


I have been very impressed with every thing at Crosby Benefits. Since moving to Crosby, I have been receiving ?thank you? emails instead of complaints. The employees also love the direct pay parking option and the email notification system for monthly orders. Customer Service has been great and has ...

Case Study

When Payroll Deduction is Not an Option

A local union branch was seeking a way to offer dental benefits to it's members without having to rely on payroll deduction. At the time, the primary employer for the union members did not offer a dental plan. Crosby worked with the union leadership to design a dental benefits program that could be ...