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What You Should Know

We design and implement solutions that will work today and adapt readily to the future. Relationship development and commitment to flexibility are the core components of our organizational philosophy.

To maximize the success of each implementation, Crosby has developed a distinct 3-part methodology that begins and ends with a comprehensive consideration of your immediate problems, your resources, and your long-range goals. Our methodology emphasizes listening and understanding first, then analysis and planning, and finally execution.

 
EDG

Engage

We engage each client with an ongoing exchange of ideas that promote trust and creativity. We learn how your benefits program actually works and how its parts are related, which enables us to design solutions that best fit your organization and your broader business objectives.

Develop

We combine our knowledge about your organization and your benefits program with a solution that will fit your needs. We take into consideration the most recent innovations and likely trends in the benefits industry, including new regulations, legislation, and technologies.

Generate

We implement our solution and execute the plan for a seamless integration of your program into your company. We work tirelessly to ensure your project is a success and continue to be available whenever you need our support.

Q & A with Harvey Crosby

Q:

How did you launch Crosby Benefit Systems?

Harvey Crosby:

In 1975, I was working as a stock broker when the market declined precipitously. To develop future business, I began contacting interns and physicians at Massachusetts General Hospital. A physician asked me to research his MGH and Harvard University benefit programs. One thing led to another, and I ...

Testimonials

Bentley University has been fortunate to partner with Crosby for many years. They are instrumental in the administration of our Medical and Dependent Care Flexible Spending accounts as well as our COBRA and complex retiree medical billing programs. When you work with Crosby, you are a member of thei...

Case Study

Specialized Back Office Services

An insurance company had won a new client but needed to provide services it was not currently offering. This insurance company (we'll call them ABC Risk) needed a partner which could quickly setup and provide very specialized customer service and coordination to integrate with its life insurance ser...