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What You Should Know

We design and implement solutions that will work today and adapt readily to the future. Relationship development and commitment to flexibility are the core components of our organizational philosophy.

To maximize the success of each implementation, Crosby has developed a distinct 3-part methodology that begins and ends with a comprehensive consideration of your immediate problems, your resources, and your long-range goals. Our methodology emphasizes listening and understanding first, then analysis and planning, and finally execution.

 
EDG

Engage

We engage each client with an ongoing exchange of ideas that promote trust and creativity. We learn how your benefits program actually works and how its parts are related, which enables us to design solutions that best fit your organization and your broader business objectives.

Develop

We combine our knowledge about your organization and your benefits program with a solution that will fit your needs. We take into consideration the most recent innovations and likely trends in the benefits industry, including new regulations, legislation, and technologies.

Generate

We implement our solution and execute the plan for a seamless integration of your program into your company. We work tirelessly to ensure your project is a success and continue to be available whenever you need our support.

Q & A with Harvey Crosby

Q:

Isn't that a slow and expensive way of doing business?

Harvey Crosby:

Just the opposite. We're the optimal size for responding in a prompt and agile manner. If maximizing profits were our only driving force, we'd be failures. Rather, we define success as the satisfaction of being on the cutting edge and tackling complex problems.

Testimonials

Crosby has been a valuable business partner in designing, customizing and administering several complex and innovative benefit plans. Our employees have access to accurate and timely information both through online tools and traditional customer service methods.

Case Study

Specialized Back Office Services

An insurance company had won a new client but needed to provide services it was not currently offering. This insurance company (we'll call them ABC Risk) needed a partner which could quickly setup and provide very specialized customer service and coordination to integrate with its life insurance ser...