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What You Should Know

We design and implement solutions that will work today and adapt readily to the future. Relationship development and commitment to flexibility are the core components of our organizational philosophy.

To maximize the success of each implementation, Crosby has developed a distinct 3-part methodology that begins and ends with a comprehensive consideration of your immediate problems, your resources, and your long-range goals. Our methodology emphasizes listening and understanding first, then analysis and planning, and finally execution.

 
EDG

Engage

We engage each client with an ongoing exchange of ideas that promote trust and creativity. We learn how your benefits program actually works and how its parts are related, which enables us to design solutions that best fit your organization and your broader business objectives.

Develop

We combine our knowledge about your organization and your benefits program with a solution that will fit your needs. We take into consideration the most recent innovations and likely trends in the benefits industry, including new regulations, legislation, and technologies.

Generate

We implement our solution and execute the plan for a seamless integration of your program into your company. We work tirelessly to ensure your project is a success and continue to be available whenever you need our support.

Q & A with Harvey Crosby

Q:

So, more than 30 years later, does that spirit still influence how Crosby serves its clients?

Harvey Crosby:

Thinking back, I realize that looking for solutions to complex problems has been a constant in my professional life. I thrive on it. For over 30 years, that's been equally true for Crosby. That's what makes us unique; we are always tackling difficult problems, even those that may at first seem insur...

Testimonials

I have been very impressed with every thing at Crosby Benefits. Since moving to Crosby, I have been receiving ?thank you? emails instead of complaints. The employees also love the direct pay parking option and the email notification system for monthly orders. Customer Service has been great and has ...

Case Study

Pass Program Streamlined

A large university was managing the sale of more than 4,000 public-transportation passes a month, but its distribution system was labor-intensive and prone to error. The university sought a partner who could design, implement, support, and administer a comprehensive, web-based solution. Crosby began...