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What You Should Know

We design and implement solutions that will work today and adapt readily to the future. Relationship development and commitment to flexibility are the core components of our organizational philosophy.

To maximize the success of each implementation, Crosby has developed a distinct 3-part methodology that begins and ends with a comprehensive consideration of your immediate problems, your resources, and your long-range goals. Our methodology emphasizes listening and understanding first, then analysis and planning, and finally execution.



We engage each client with an ongoing exchange of ideas that promote trust and creativity. We learn how your benefits program actually works and how its parts are related, which enables us to design solutions that best fit your organization and your broader business objectives.


We combine our knowledge about your organization and your benefits program with a solution that will fit your needs. We take into consideration the most recent innovations and likely trends in the benefits industry, including new regulations, legislation, and technologies.


We implement our solution and execute the plan for a seamless integration of your program into your company. We work tirelessly to ensure your project is a success and continue to be available whenever you need our support.

Q & A with Harvey Crosby


Isn't that a slow and expensive way of doing business?

Harvey Crosby:

Just the opposite. We're the optimal size for responding in a prompt and agile manner. If maximizing profits were our only driving force, we'd be failures. Rather, we define success as the satisfaction of being on the cutting edge and tackling complex problems.


I have worked with Crosby for several years while employed at various organizations. Over the years, the thing that has impressed me the most is their flexibility. They are willing to take on new challenges in order to assist your organization in completing a project quickly and accurately even if i...

Case Study

When Payroll Deduction is Not an Option

A local union branch was seeking a way to offer dental benefits to it's members without having to rely on payroll deduction. At the time, the primary employer for the union members did not offer a dental plan. Crosby worked with the union leadership to design a dental benefits program that could be ...