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Testimonials

Providing excellent service and exceeding client expectations is the key to our success! See what some of our clients have to say about our performance and service standards:

 

Quotes:

“I have worked with Crosby for several years while employed at various organizations. Over the years, the thing that has impressed me the most is their flexibility. They are willing to take on new challenges in order to assist your organization in completing a project quickly and accurately even if it isn’t for a typical service that they offer. Crosby is also proactive with new legislation and solutions to keep you in compliance.”
Boston Medical Center

 

“Crosby has been a valuable business partner in designing, customizing and administering several complex and innovative benefit plans. Our employees have access to accurate and timely information both through online tools and traditional customer service methods.”
Yale New Haven Health

 

“Bentley University has been fortunate to partner with Crosby for many years. They are instrumental in the administration of our Medical and Dependent Care Flexible Spending accounts as well as our COBRA and complex retiree medical billing programs. When you work with Crosby, you are a member of their team and I value my relationship with my team at Crosby Benefit Systems. They are truly a dedicated and hard working team.”
Bentley University

 

“I have been very impressed with every thing at Crosby Benefits. Since moving to Crosby, I have been receiving “thank you” emails instead of complaints. The employees also love the direct pay parking option and the email notification system for monthly orders. Customer Service has been great and has allowed me to stay out of the loop between the employees and customer service.”
Brown Rudnick

 
Q & A with Harvey Crosby

Q:

In meeting those challenges, what distinguishes the Crosby approach?

Harvey Crosby:

There's an entrepreneurial spirit in all we do. We get to know our clients very well and learn how their benefit programs can best compliment their business strategy. We've grown our business by taking on novel, one-of-a-kind challenges. We like going down the road less traveled.

Testimonials

I have worked with Crosby for several years while employed at various organizations. Over the years, the thing that has impressed me the most is their flexibility. They are willing to take on new challenges in order to assist your organization in completing a project quickly and accurately even if i...

Case Study

When Payroll Deduction is Not an Option

A local union branch was seeking a way to offer dental benefits to it's members without having to rely on payroll deduction. At the time, the primary employer for the union members did not offer a dental plan. Crosby worked with the union leadership to design a dental benefits program that could be ...