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How We Do It

How We Do It

In the course of over 35 years, we've developed a distinctive three-part methodology that produces a marked improvement not only for the task at hand, but also for your entire benefits program. That's because our method begins and ends with a comprehensive consideration of your health and welfare program–your immediate problems, your resources, and your long-range goals.

If we were a physician, we'd still be making house calls. Before diagnosing the problem and offering options for treatment, we'd listen carefully and take a look at the whole person. We not only offer a remedy, but also suggestions about how to become healthier and grow stronger.

In other words, we choose a holistic approach. Experience tells us to take into consideration not just the parts of your benefits program, but also how they relate to each other. We look for all the connections that will strengthen your program. The solutions we design, create, and implement enable those connections to work in your favor.

Crosby has worked side by side with benefits professionals to help them deliver the highest value at a reasonable cost. We help make benefits not just a cost of doing business but a valuable component in an organization's business strategy.

When Crosby engages a client, the outcome is greater value and higher satisfaction for both employer and employee.

Q & A with Harvey Crosby

Q:

What does the future hold for health and welfare benefits?

Harvey Crosby:

Tough challenges lie ahead. It's becoming clear that employees will need better information and better tools to make informed choices. Providing that information and those tools will increasingly become the responsibility of the employer. Adding to that mix is the growing complexity in benefits regu...

Testimonials

I have worked with Crosby for several years while employed at various organizations. Over the years, the thing that has impressed me the most is their flexibility. They are willing to take on new challenges in order to assist your organization in completing a project quickly and accurately even if i...

Case Study

Customization? - No Problem

Too often, third party administrators are considered rigid and stuck in their ways. Crosby aims to bring a new approach to outsourced administrative services. Throughout the years, Crosby has developed special customizations to meet a particular client's needs. Some of those special cases (which can...