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How We Do It

How We Do It

In the course of over 35 years, we've developed a distinctive three-part methodology that produces a marked improvement not only for the task at hand, but also for your entire benefits program. That's because our method begins and ends with a comprehensive consideration of your health and welfare program–your immediate problems, your resources, and your long-range goals.

If we were a physician, we'd still be making house calls. Before diagnosing the problem and offering options for treatment, we'd listen carefully and take a look at the whole person. We not only offer a remedy, but also suggestions about how to become healthier and grow stronger.

In other words, we choose a holistic approach. Experience tells us to take into consideration not just the parts of your benefits program, but also how they relate to each other. We look for all the connections that will strengthen your program. The solutions we design, create, and implement enable those connections to work in your favor.

Crosby has worked side by side with benefits professionals to help them deliver the highest value at a reasonable cost. We help make benefits not just a cost of doing business but a valuable component in an organization's business strategy.

When Crosby engages a client, the outcome is greater value and higher satisfaction for both employer and employee.

Q & A with Harvey Crosby

Q:

How did you launch Crosby Benefit Systems?

Harvey Crosby:

In 1975, I was working as a stock broker when the market declined precipitously. To develop future business, I began contacting interns and physicians at Massachusetts General Hospital. A physician asked me to research his MGH and Harvard University benefit programs. One thing led to another, and I ...

Testimonials

Crosby has been a valuable business partner in designing, customizing and administering several complex and innovative benefit plans. Our employees have access to accurate and timely information both through online tools and traditional customer service methods.

Case Study

Pass Program Streamlined

A large university was managing the sale of more than 4,000 public-transportation passes a month, but its distribution system was labor-intensive and prone to error. The university sought a partner who could design, implement, support, and administer a comprehensive, web-based solution. Crosby began...