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How We Do It

How We Do It

In the course of over 35 years, we've developed a distinctive three-part methodology that produces a marked improvement not only for the task at hand, but also for your entire benefits program. That's because our method begins and ends with a comprehensive consideration of your health and welfare program–your immediate problems, your resources, and your long-range goals.

If we were a physician, we'd still be making house calls. Before diagnosing the problem and offering options for treatment, we'd listen carefully and take a look at the whole person. We not only offer a remedy, but also suggestions about how to become healthier and grow stronger.

In other words, we choose a holistic approach. Experience tells us to take into consideration not just the parts of your benefits program, but also how they relate to each other. We look for all the connections that will strengthen your program. The solutions we design, create, and implement enable those connections to work in your favor.

Crosby has worked side by side with benefits professionals to help them deliver the highest value at a reasonable cost. We help make benefits not just a cost of doing business but a valuable component in an organization's business strategy.

When Crosby engages a client, the outcome is greater value and higher satisfaction for both employer and employee.

Q & A with Harvey Crosby

Q:

In meeting those challenges, what distinguishes the Crosby approach?

Harvey Crosby:

There's an entrepreneurial spirit in all we do. We get to know our clients very well and learn how their benefit programs can best compliment their business strategy. We've grown our business by taking on novel, one-of-a-kind challenges. We like going down the road less traveled.

Testimonials

I have been very impressed with every thing at Crosby Benefits. Since moving to Crosby, I have been receiving ?thank you? emails instead of complaints. The employees also love the direct pay parking option and the email notification system for monthly orders. Customer Service has been great and has ...

Case Study

Customization? - No Problem

Too often, third party administrators are considered rigid and stuck in their ways. Crosby aims to bring a new approach to outsourced administrative services. Throughout the years, Crosby has developed special customizations to meet a particular client's needs. Some of those special cases (which can...